Cancellation and Refund Policy
At Eduillumine, we strive to provide high-quality educational content and services. However, we understand that situations may arise where users may need to cancel their purchases or request refunds. Please read our policy carefully to understand our terms regarding cancellations and refunds.
1. Cancellation Policy
For Digital Products (E-books, Courses, Subscriptions, etc.)
Once a digital product is purchased, cancellations are not allowed.
If you face any technical issues in accessing the product, please contact our support team within 48 hours of purchase.
For Services (Webinars, Tutoring, Memberships, etc.)
You may cancel a scheduled service at least 24 hours before the session to receive a full refund.
Cancellations made within 24 hours of the scheduled session may not be eligible for a refund.
2. Refund Policy
Digital Products
Due to the nature of digital products, all sales are final, and refunds are not provided once the product has been accessed or downloaded.
If you encounter issues with a digital product, we offer technical support to resolve the issue.
Subscription-Based Services
Users may cancel their subscription at any time.
Refunds for subscription services are only available within the first 7 days of the initial purchase if no content has been accessed.
No refunds will be issued for renewals or partially used subscription periods.
Live Services (Webinars, Tutoring, Workshops, etc.)
If a service is canceled by Eduillumine, you will receive a full refund or the option to reschedule.
If you are unable to attend a session, please notify us in advance. Refunds may be considered on a case-by-case basis.
3. How to Request a Refund
To request a refund, email us at [priyankakhobragade15@gmail.com] with the following details:
Order number
Reason for cancellation/refund request
Any supporting documents (if applicable)
Refunds, if approved, will be processed within 7-10 business days to the original payment method.
3. How to Request a Refund
To request a refund, email us at [priyankakhobragade15@gmail.com] with the following details:
Order number
Reason for cancellation/refund request
Any supporting documents (if applicable)
Refunds, if approved, will be processed within 7-10 business days to the original payment method.
4. Contact Us
If you have any questions about this Privacy Policy, please contact us at: 📧 Email: [priyankakhobragade15@gmail.com]
📞 Phone: [+918329566509]